I was raised writing thank-yous. After every birthday and Christmas my mom would bring out the thank-you cards and sit me down with a pen to write to my aunts and uncles, grandparents, godparents and friends. Back then I thought it was annoying and just some time wasting task my mom was putting me up to so I wasn’t pestering her. However, the act of writing thank-yous is something that has stuck with me and I would say it has been to my benefit. I was reminded of this when I came across the blog Comprehension and the post titled TAKE NOTE: Key Ways to Say “Thank You” When You Are Building Your New And Empowered Network. It was written by Andrea R. Nierenberg, founder and president of The Nierenberg Group, a best-selling author and an internationally known business figure. She breaks down in a two-part blog about how important it is to send personal notes, whether it is a thank you or not.
Nierenberg writes how writing personal notes is one of the easiest and most effective ways to stay in touch. She gives eight different reasons why a personal note should be sent:
- When someone does business with you – every time.
- When they compliment you.
- When someone offers comments or suggestions.
- When someone tries something you recommended.
- When your advocates recommend you.
- When your contacts are patient; or not so patient.
- When someone says “no” to you.
- When people make you smile.
After each bullet she gives more details but I didn’t want to spoil her blog. There were some ideas that I overlook on a daily basis. One that she doesn’t specifically state is sending a thank-you after an interview. You don’t necessarily have to wait for a “no” to send a “thank-you for your time”. If a position is down to two people that are equally qualified and one sends a thank-you after the interview, who do you think is more likely to get the job? Yes, the one that sent the hand written thank-you. That’s a BIG difference that a little note makes.
Nierenberg also mentioned something that I thought was quite encouraging, especially with the current job market, through research she has conducted, it has showed that almost 20 percent of jobs and opportunities come from prospects that said no the first time. So send that thank-you even if you’re not offered the job and hopefully if you apply again the company will remember that and it could make a difference the second time around.
So you may think that hand written notes are a thing of the past, but let’s be real who doesn’t like to get something via mailbox these days? Take a break from the keyboard and break out the pen and paper. It’s a 42 cent investment could potentially pay off in the future.