Daily Archives: September 7, 2010

Appropriateness, Effectiveness of Communication Channels

Source: Journal of Communication We examined perceived appropriateness and effectiveness of six communication channels (face-to-face, telephone, voice mail, electronic mail, letter, fax) used in relation to interpersonal communication motives (inclusion, affection, control, relaxation, escape, pleasure) in other-directed and self-directed need-fulfillment … Continue reading

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